Privacy Policy

Privacy Policy

At iurvda, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.iurvda.com, create an account, place an order, or interact with our services. By accessing or using our Website, you agree to the practices described in this Privacy Policy. 

1. Information We Collect

To provide our products and services, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address

Order Information

  • Products Ordered
  • Order Value
  • Order Date
  • Payment Status
  • Delivery Information

Technical Information

When you visit our Website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Website Usage Data
  • Cookies and Similar Technologies

2. How We Use Your Information

The information we collect is used only for legitimate business purposes, including:

  • Processing and fulfilling your orders.
  • Delivering products to your shipping address.
  • Providing customer support.
  • Sending order confirmations and delivery updates.
  • Responding to your inquiries.
  • Improving our Website, products, and customer experience.
  • Preventing fraudulent transactions and maintaining website security.
  • Complying with applicable legal obligations.

We do not use your personal information for purposes unrelated to the services you request.

3. Payment Information

Payments on www.iurvda.com are processed securely through Razorpay, our authorized payment gateway.

For your security:

  • We do not store your debit card or credit card details.
  • We do not store CVV numbers, UPI PINs, net banking passwords, or other sensitive payment credentials.
  • Payment information is securely encrypted and processed by Razorpay in accordance with applicable security standards.

For more information about how Razorpay processes payment data, please refer to Razorpay's Privacy Policy.

4. Cookies

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.
  • Keep your shopping cart active.
  • Understand how visitors use our Website.
  • Improve website performance.
  • Maintain website security.

Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. Sharing of Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only when necessary with trusted service providers, including:

  • Payment Gateway Providers (such as Razorpay)
  • Courier and Delivery Partners
  • Technology and Website Service Providers
  • Government or Regulatory Authorities where required by applicable law

These parties receive only the information necessary to perform their respective services.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction.

Although we strive to safeguard your personal information, no method of electronic storage or internet transmission is completely secure. Therefore, while we use commercially reasonable security measures, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders.
  • Provide customer support.
  • Maintain business records.
  • Comply with applicable legal, accounting, and tax requirements.
  • Resolve disputes and enforce our legal agreements.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

8. Your Rights

You may request to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Update your account details.
  • Request deletion of your personal information, where legally permissible.
  • Opt out of receiving promotional emails or marketing communications.

To exercise any of these rights, please contact us using the details provided below.

9. Marketing Communications

If you choose to subscribe to our newsletter or promotional updates, we may send you information about new product launches, offers, educational content, or other updates related to iurvda.

You may opt out of receiving marketing communications at any time by clicking the "Unsubscribe" link included in our emails or by contacting us at support@iurvda.com.

Please note that even if you opt out of promotional communications, we may still send important service-related messages, including order confirmations, shipping updates, account notifications, and responses to your inquiries.

10. Third-Party Links

Our Website may contain links to third-party websites or services for your convenience.

We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our Website after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.

iurvda

Website: www.iurvda.com

Customer Support Email: support@iurvda.com

Phone: +91 8882869177

 Address:
Sector 110, Village Bukharpur,
Ballabgarh, Faridabad, Haryana, India