Shipping Policy

Shipping Policy

Thank you for shopping with iurvda.

We are committed to delivering your order safely and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through www.iurvda.com.

1. Order Processing

All orders are processed after successful payment confirmation.

Orders are typically processed within 1–2 business days, excluding Sundays and public holidays.

During product launches, promotional events, or high order volumes, processing times may be slightly longer. If there is a significant delay, we will notify you using the contact details provided with your order.

2. Shipping Locations

We currently deliver across India and to selected international destinations, including the United Arab Emirates (UAE).

If your location is not serviceable, we will notify you and issue a full refund if payment has already been received.

3. Estimated Delivery Time

Estimated delivery timelines are:

India

  • Metro Cities: 2–5 Business Days
  • Other Cities & Towns: 3–7 Business Days
  • Remote Locations: 5–10 Business Days

United Arab Emirates (UAE)

Estimated delivery: 7–14 Business Days, depending on customs clearance and local courier operations.

Delivery timelines are estimates and may vary due to factors beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed during checkout before payment.

From time to time, iurvda may offer free shipping promotions. Any such offers will be subject to the terms mentioned at the time of purchase.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details, where available.

You can use the tracking information to monitor the progress of your shipment.

6. Delays in Delivery

While we strive to deliver all orders within the estimated time, delays may occasionally occur due to circumstances beyond our control, including:

  • Courier service disruptions
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Customs clearance (for international orders)
  • Incorrect or incomplete delivery information provided by the customer

We appreciate your patience in such situations and will make reasonable efforts to assist you.

7. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and email address are accurate before placing your order.

iurvda is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If you notice an error after placing your order, please contact us immediately. We will do our best to update your details before the order is dispatched.

8. Damaged or Missing Items

If your order arrives damaged, contains missing items, or you receive an incorrect product, please contact us within 48 hours of delivery at support@iurvda.com.

To help us resolve the issue promptly, please include:

  • Your Order Number
  • Photographs of the product and packaging
  • A brief description of the issue

After reviewing your request, we will arrange an appropriate resolution in accordance with our Refund & Cancellation Policy.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

iurvda

Website: www.iurvda.com

Email: support@iurvda.com

Phone: +91 8882869177